EverBank

💳 Finance & Insurance · Jacksonville

NeverAbsolutely not. I’d never go back, buy again, or use them again.
6

total experiences

50%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

NeverCustomer ServiceFrom Google Reviews
Aug 25, 2025

bank account funds are frozen and customer service is unresponsive

Business reply on Google

Hi Tommy, we're sorry to hear about your recent experience. For your security, no personal account information may be shared through social media. We ask that you call 1.888.882.3837 for assistance.

NeverCustomer ServiceFrom Google Reviews
May 15, 2025

Bank declined savings account application without providing a specific reason.

NeverCustomer ServiceFrom Google Reviews
Dec 18, 2024

Bank is preventing the customer from closing their account.

NeverCustomer ServiceFrom Google Reviews
Jun 13, 2023

Bank closes customer accounts without prior notice.

NeverCustomer ServiceFrom Google Reviews
Mar 8, 2021

Bank branch restricted access and failed to disclose check hold policy.

Business reply on Google

Hi, Bruce. We're sorry things didn't go as expected. As we work to ensure the safety of our clients and staff, we continue to adhere to CDC guidelines. For questions about account balances, holds, and more, please give our Client Solutions Team a call at 1.888.882.3837. Thank you.

NopeCustomer ServiceFrom Google Reviews
Feb 5, 2020

Security guard refused entry to the bank before official closing time.

Business reply on Google

Hi, Vanessa. We're sorry to hear your experience did not go as expected. We'd like to learn more and ask that you give us a call at 1.888.832.3837 to share details. Thank you.