🚗 Auto & Repair · Charlotte
total experiences
replied on google
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Unexpected charges, oil leak, and missing personal property after engine replacement.
Business reply on Google
We apologize for your perceived experience with replacing your engine here at our shop. When replacing engines there are expenses that some warranties do not cover and recommendations that other parts are replaced to ensure the engine has properly functioning accessories. Parts that are not noticed until disassembly of the motor. As to the vague accusation of theft... That is a first for us and I can only imagine how easily a 1inch by 3inch item could be misplaced or lost. Please let google know if you found it so that we can move past an accusation.