Exer Urgent Care - Venice - Lincoln Blvd
🩺 Health & Wellness · 2006 Lincoln Blvd · Venice
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Long wait time despite an empty clinic
The doctor was rude and dismissive regarding the patient's medical concerns.
Staff misled patient about doctor availability and provided incompetent medical care.
Clinic failed to diagnose kidney infection and provided inadequate medical care.
Staff failed to send labs and provided inaccurate medical advice.
staff refused to call an ambulance for a patient unable to walk
excessive wait times and malfunctioning systems at urgent care
Long wait times and unprofessional, hostile staff behavior.
Provider provided inadequate examination and failed to explain the patient's condition.
Staff ignored a patient in pain and refused early entry.
Staff were rude and patients were seen out of order.
Long wait times and unprofessional staff behavior at the front desk.
Front desk staff was rude and unhelpful regarding insurance policies.
Doctor failed to document fracture and staff provided inadequate follow-up care.
Staff failed to check in patient and refused self-pay service.
Facility refused service before official closing time
Staff failed to label samples and process insurance information correctly.
Patient was denied medication refill service without explanation.
Business reply on Google
Dear Patient, We'd like to apologize if your interaction with our clinic was not to your satisfaction. We'd like to discuss your experience in further detail and make this right. Please call us at 424-355-3003 at your earliest convenience. Best, Patient Care Team.
Long wait time and lack of medical examination or treatment provided
Business reply on Google
Good afternoon Joseph, I sincerely apologize your experience with us fell below expectations. We take all reviews very seriously and would greatly appreciate a chance to discuss your visit in more detail. To get in touch with us directly please call 424-355-3003. Thank you for your time, Danielle - Marketing and Patient Care Specialist UrgentMED
Unexpected new patient fees and refusal of service before closing time.