Exotic Adult Superstore

Employee was rude and dismissive during a phone inquiry.

Staff member ignored customer and yelled at them in the store.

Staff provided incorrect item size and refused exchange or refund.

Staff member was rude and threw the customer's purchase at them.

Store refused entry to purchase emergency contraception

Security guard inconsistently checked customer identification at the store entrance.

Customer denied return for non-smoking item and alleges discriminatory staff behavior.

Staff failed to check identification upon entry.

Customer was wrongly accused of theft and banned from the store.

Staff member was rude and interrupted the customer during questions.

Manager exhibits rude behavior toward customers and staff members

products are sold with broken seals and appear to be used

Staff refused valid alternative identification for age verification.

Staff refused to accommodate a request to change an item.

Customer was falsely accused of theft and screamed at by staff

Store refused to honor the lower price marked on an item.

Store refused return for an item that appeared previously opened.

Store was closed despite signage indicating twenty-four hour operation.

The late night employee provided rude and dismissive customer service.

Staff announced customer name aloud during checkout in front of others.