Expert Nails

Customer experienced discriminatory service refusal by staff member

Nails were applied with bulky and thick acrylic around the cuticles.

Staff attempted to force removal methods and overcharged for services.

Technician caused a toe injury during a rushed pedicure service.

Staff were distracted, rushed, and caused physical injury to fingers.

Acrylic nails and gel polish do not last long

Staff provided unprofessional service and made the customer feel uncomfortable.

Poor quality nail polish chipped within two days of application.

Poor nail quality and rude staff behavior during a repair attempt.

poor quality pedicure service for seventy dollars

Technician performed poor quality nail application and skipped essential service steps.

Poor nail quality, incorrect shaping, and unprofessional staff behavior.

Poor nail service, rude staff, and lack of heating.

Nails chipped prematurely and staff refused to provide a refund.

Staff caused physical injury and exhibited unprofessional, rude behavior.

Technician was aggressive, rushed the service, and overcharged for poor quality.

Long wait times and unprofessional staff behavior during a pedicure.

Excessive wait times and unprofessional staff behavior during nail service.

Nail technicians lack skills for requested designs and display unprofessional behavior.

Technician performed poor quality manicure and pedicure with chipping polish.