Fab Nail & Lash Spa
💅 Beauty & Spa · Columbus
Between really bad and never again.total experiences
replied on google
Most reported issues
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Experiences
acrylic nails fell off within one week of application
Business reply on Google
Hi Stephanie, we’re sorry your acrylics didn’t last as expected. We appreciate your feedback and would love the chance to help fix this if possible. Thank you for letting us know — it helps us improve!
Nail shape did not match the requested reference pictures.
Business reply on Google
Hi Shelby, thank you for your feedback. We’re truly sorry to hear that your experience did not meet your expectations. Our goal is always to provide the best service and make sure every client leaves happy. We appreciate you sharing your concerns, and we will review this with our team to improve our services. If you’re open to it, please feel free to contact us so we can make things right. We would love the opportunity to serve you better in the future.
incomplete lash application and incorrect charges for nail length
The salon charged excessive fees and failed to provide requested services.
Business charged for a new set due to appointment delay
poorly applied acrylic nails with premature chipping and improper filing
Inconsistent quality of pedicure service provided to customer's mother.
The gel nail polish did not last more than one week.
Appointment cancelled due to staff illness upon arrival.
Appointment refused due to discrimination and staff prioritizing personal needs.
Technician caused physical pain and performed poor quality nail polish application.
Appointment cancelled three hours before a wedding event