Fairfield by Marriott Inn & Suites Dallas Love Field

Broken elevator and lack of staff assistance for elderly guest.

The hotel room was infested with bed bugs.

hotel refused to provide a refund for a cancelled stay

Hotel refused to refund prepaid room after cancellation due to accident

Multiple room amenities, breakfast quality, and facility maintenance issues reported.

Housekeeping interrupted guest sleep before the scheduled checkout time.

hotel refused to refund reservation despite safety concerns

Hotel policy restricts payment methods to chip only

Loud music from a neighboring club prevents sleeping at the hotel.

room infested with ants and unhelpful staff response

Mobile check-in feature is unavailable despite being listed on the app

Theft occurred in room and management failed to respond appropriately.

Card reader malfunction prevented check-in process

Hotel smelled like sewer and lacked sufficient bedding for sofa sleeper.

Hotel staff gave a stranger access to an occupied guest room.

The hotel television system is consistently malfunctioning.

Catalytic converter stolen from vehicle in hotel parking lot

Hotel denied late checkout and ignored noise complaints from guest.

Hotel gave away reserved room and charged double for replacements

Staff repeatedly interrupted late checkout and entered room prematurely