Falafelville | Seattle Location
🍽️ Restaurants · Seattle
Really bad. I’d tell people to avoid it.total experiences
replied on google
Most reported issues
AI-classified. Tap a category to filter the experiences below.
Experiences
The falafel was over-fried and the gyro quality was poor.
Customer was served moldy food at the restaurant.
Business reply on Google
We are truly sorry for this experience. This is absolutely not acceptable and does not reflect our standards. Please contact me directly at 206-666-1440 so I can personally issue you a full refund and make this right. I sincerely apologize for the inconvenience and appreciate you bringing this to our attention.
Staff member was rude and provided an incorrect food order.
Business reply on Google
Hi, I’m the owner and I sincerely apologize for your experience. This is not the level of service we stand for. Please contact me directly at 206-666-1440 so I can issue you a full refund and address this properly. Thank you for bringing this to my attention.
Long wait time and poor food quality for a shawarma sandwich.
The chicken sandwich contained insufficient meat and poor service was provided.
Business reply on Google
We’re truly sorry to hear about your experience. This is not the quality of food or service we aim to provide at Falafelville. Your feedback is very important to us, and we’d love the chance to make things right. Please reach out to us directly at 2066661440 so we can address this with you personally and make it right for you on us Thank you for bringing this to our attention.
Overcooked food and poor staff attentiveness during wait time.
Business reply on Google
Hi Alex, Thank you for your feedback. We’re very sorry to hear about your experience and sincerely apologize for the inconvenience you faced. Please know that the staff member you mentioned is no longer with us, and we’re taking steps to ensure better service moving forward. Your experience is not reflective of the standards we aim to uphold, and we truly appreciate you bringing this to our attention. If you’d like to request a refund, please email us at [email protected] and we’ll be happy to assist you. We hope you’ll consider giving us another chance to serve you better.
Staff member delayed taking order to smoke and make personal calls.
Business reply on Google
Dear Julia M I’m truly sorry for the experience you had during your visit. There’s no excuse for being asked to wait while a staff member finished a cigarette and took a phone call—especially during a busy lunch hour when your time is valuable. That is absolutely not the level of service we aim to provide, and I completely understand why you’re upset. Please know that we take this feedback very seriously. We are addressing the issue internally to ensure something like this does not happen again. You deserved better, and I deeply regret that we let you down. Thank you for bringing this to our attention. I hope you’ll consider giving us another chance in the future to provide the kind of service and experience we truly strive for.
The falafel was dry and lacked sufficient vegetables.
customer experienced severe food poisoning after eating a rice plate
The Greek fries were undercooked and lacked sufficient toppings.
The food is overpriced and the location is inconvenient.
The falafel texture was mushy and lacked authentic flavor and ingredients.
The food quality was poor and the falafel tasted like soap.
The chicken over rice was mediocre in quality.
The falafel and rice were dry and bland.