Family Urgent Care

Business was closed despite posted operating hours

Patient received unexpected bill despite being told service was fully covered

The doctor was rude and lacked communication skills.

Facility was unclean and staff provided unhelpful, contradictory medical advice.

The business failed to open during their posted operating hours.

Front desk staff was rude and ignored the customer.

The clinic provides inadequate medical care for health concerns.

Doctor was unavailable despite prior confirmation to visit for walk-in service.

The business overcharged the insurance company for a PCR test.

Inadequate medical examination and improper use of blood pressure equipment.

Doctor failed to address medical concerns and maintained poor patient privacy.

Clinic failed to provide in-person care despite confirming walk-in availability.

Doctor accidentally glued the child's eyelid instead of the wound.

Clinic failed to provide COVID test results within the promised timeframe.

Urgent care facility lacked an on-site provider to see patients.

persistent billing errors and unprofessional staff behavior at the clinic

inconsistent information provided regarding covid test result turnaround times

The doctor was rude and the staff failed to address concerns.

staff failed to follow proper mask and social distancing protocols

Delayed COVID test results and rude staff interaction.