π Beauty & Spa Β· Charlotte
total experiences
replied on google
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Technician lacks proper skill in nail application and cuticle care.
Nails began peeling less than two weeks after application.
Poor nail quality and damaged footwear during the service appointment.
Nail design did not match the requested reference photo.
The nail set was uneven and lasted only one week.
Business reply on Google
We sincerely apologize for the negative experience you had. We're committed to improving and will use your feedback to do better.
Poor quality nail application and physical injury from primer
The business refused service despite having low customer volume.
Inconsistent quality of nail services depending on the technician.
Staff member displayed a poor attitude during the service
business failed to communicate that appointments are required for extra services
Nails chip and crack due to poor product quality
Business reply on Google
We are sorry that the service was not up to par, we will try to better ourselves.
Nails fell off within three days of application.
Business reply on Google
We are sorry to hear that, wish we could have given you a better experience.
Technicians performed unauthorized service and applied poor quality thick nails.
Nails are lifting prematurely after a full set application.
The business overcharged for services and provided poor quality nail work.
poor customer service and disorganized waitlist management
Business reply on Google
We are sorry for any actions on our part that have lend to your bad experience with us, we hope to do better in the future.
Gel polish began peeling off shortly after the service.
Business reply on Google
We are sorry that you was not satisfy with your nails and that you had a bad experience with us.