🎬 Entertainment · Seattle
total experiences
replied on google
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The theater is too cold and lacks movie variety.
Inaccurate operating hours and lack of heating in the theater.
Customer denied entry and experienced discriminatory treatment by staff member.
Business reply on Google
Hello, we take matters like this seriously. Please contact us at [email protected]
Store refused to exchange defective items despite policy.
The store was closed during posted operating hours.
Business reply on Google
Wes, we are so incredibly sorry that you caught us at a bad time. We were short-staffed that night, but we'd like to make it up to you with a discount. I will leave your name with our staff, and if you can please show them this review, we can make sure you get what you need. We are honored that you chose us as your first destination, and we deeply apologize for missing that first chance!
Staff member was perceived as unfriendly near closing time.
The facility is unsanitary and employees are abusive.
Business reply on Google
Hello, Tony. We appreciate you taking the time to leave a review and as we do pride ourselves at providing great experiences and a clean environment for our guests; this review was disappointing to read. Please don't hesitate to reach out to us to provide additional information so that we may rectify this at 206-682-0167.