FedEx Office Print & Ship Center

Staff lacked training and provided incorrect information regarding international…

Inconsistent shipping rates and unprofessional staff behavior at the store.

Staff lacked knowledge regarding basic shipping services and postage supplies.

Staff failed to provide assistance to a customer.

FedEx printing services are significantly more expensive than competitors.

Customer service incorrectly claimed the shipping address was invalid.

Package delivered to incorrect address and support failed to resolve issue

The business charged significantly higher prices than a nearby competitor.

Staff member displayed unprofessional behavior and attitude toward a customer.

Customer was overcharged for copies and experienced rude staff behavior.

Long wait times and unprofessional behavior from the store manager.

The printed gift certificate was crooked and had smeared ink.

Expedited package failed to arrive by the promised delivery time

Staff provided incorrect lamination finish and displayed unprofessional behavior.

Staff and management were rude and unprofessional during a customer interaction.

Customer unable to obtain refund for failed digital download service

Customer charged incorrect oversize fee with no resolution from support.

FedEx denied insurance claim for a broken item during shipping.

Manager refused to accept a package after driving a long distance.

Staff refused to assist a customer with a vision impairment