total experiences
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Staff intentionally damaged packages to force unnecessary repackaging fees.
Misleading signage caused unnecessary wait and financial loss for a return.
The customer experienced rude and unprofessional behavior from a staff member.
Inadequate staff training and knowledge at the production facility.
Staff refused to accept a package containing live reptiles.
Unhelpful staff and long wait times for printing services
Employee exhibited rude behavior and potential discriminatory treatment of customers.
Staff member was rude and refused to accept the package.
Manager displayed rude and dismissive behavior toward the customer.
Employee provided poor customer service and ignored the customer.
Staff ignored customer and provided poor service during package pickup.
Staff member damaged package and refused to accept shipment
Staff were unprofessional, unhelpful, and provided poor customer service.
Inconsistent ID policy enforcement and refusal to allow re-entry after waiting.
Package was stolen by staff at the FedEx location
Staff incompetence and delays caused failure to complete print job on time.
Staff were rude and unable to print files from a drive.
Staff member acted unprofessionally and compromised the package integrity.
Staff failed to provide necessary paperwork for international shipping.
Staff failed to locate a fax that was already in office.