FedEx OnSite

Driver speeding on public road

Staff ignored customer and failed to refrigerate a perishable package.

staff lacked knowledge regarding services and location capabilities

Staff refused to accept a package without a box.

Staff member made customer wait unnecessarily before leaving for a break.

Location failed to provide advertised printing and shipping services

Insufficient and undertrained staff caused slow service.

Staff failed to process multiple packages correctly and caused significant delays.

Walgreens staff refused to process a non-FedEx return.

Packages are delivered over the fence instead of at the door.

Weekend drop-offs cause shipping delays for time-sensitive packages.

Staff at the location were unable to provide competent assistance.

Staff failed to process the package drop-off in the system.

Staff refused to provide printing services during posted operating hours.

Inconsistent information provided by customer service and difficulty reaching a…

Computer systems were down and staff could not provide alternative locations.

FedEx drop off location did not mail package.

The location lacks passport photo services and has broken copy machines.

Difficult parking and unfriendly staff service at this location.

The customer received poor treatment from the staff.