Absolutely not. I’d never go back, buy again, or use them again.total experiences
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Most reported issues
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Experiences
Staff member was rude and aggressive during package drop-off.
The store refuses to honor the established printing account discount.
Poor customer service and difficult label printing process.
Staff member provided false information regarding the store's affiliation with FedEx.
Staff refused to accept a recycled shipping box for delivery.
New printing system is time consuming and increases customer costs.
Staff refused to ship package due to an old hazard label.
customer charged excessive fees for packaging services due to misleading communication
Manager displayed unprofessional and disrespectful behavior toward staff and drivers.
Employee used discriminatory language and refused to accept a prepaid package.
Staff refused to retake rejected passport photos without additional payment.
Understaffed location with unhelpful and incompetent employees.
System glitch caused multiple trips and shipment processing delays.
Staff member was unhelpful and disregarded customer time
FedEx imposed unexpected customs duties and failed to respond to complaints.
Staff ignored the customer for seven minutes upon arrival.
Staff member was rude and ignored the customer.
FedEx failed to deliver package due to address verification issues
Staff member was condescending and unprofessional during a service inquiry.
The business location has extremely slow wifi service.