Fiesta Mart #11
🛒 Retail & Products · Houston
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Security denied customer entry before the store's official closing time.
Cashiers are unfriendly and do not greet customers
Staff caused emotional distress to a customer over a minor theft.
Cashier displayed poor customer service and lacked basic professional manners.
Employee displayed unprofessional behavior and a dismissive attitude toward a customer.
Inattentive staff and long wait times during lunch rush
Store refused to honor the lower price marked on the item.
The store restroom was extremely dirty and lacked trash cans.
inaccurate shelf pricing and unhelpful management during checkout
Unprofessional staff and poor communication regarding grocery inquiries
The store charges significantly higher prices for essential grocery items.
Manager refused to honor the advertised price for waffle fries.
Cashier was rude and refused to provide a WIC balance receipt.
Business reply on Google
Anastasia McCreight, thank you for your review. We are sorry that you had such a negative experience shopping at our store. This behavior is unacceptable and we would like to have the opportunity to speak with you to obtain additional details. If you're willing, please contact us at 562-616-8800. We would like the opportunity to make things right.
Cashier provided poor service and refused to bag items.
Deli staff refused service despite posted operating hours
Seafood department employee and manager exhibit rude and unprofessional behavior.
Business reply on Google
Good day, Cataleya - I'm Lilia of Bodega Latina Corp/Fiesta Mart. Thank you for sharing your comment. If possible, I'd like the opportunity to chat with you, please. My phone number is: 562.616.8810.
Store manager failed to assist customers during a power outage
Filthy shopping carts and long checkout lines with slow staff.
Frequent vehicle theft and break-ins due to lack of security.
staff displayed unprofessional behavior during a price discrepancy dispute