π Retail & Products Β· Houston
total experiences
replied on google
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The store consistently has long checkout lines.
The store sold spoiled chicken thighs that caused a foul odor.
Store requires identification for grocery purchases
Business reply on Google
Hi Shannon, We appreciate you bringing this issue to our attention. We would appreciate the opportunity to discuss this with you further. Please reach out to our store director, Federico Rodriguez at 713-672-8985. Kindest regards, Gloria.
Lack of grocery bagging assistance and insufficient mobility scooters for seniors.
Food court items and donuts were stale and poor quality.
Customer accused of theft by staff based on racial profiling
The cashier provided rude and unprofessional service to the customer.
Unauthorized vehicles parking in designated handicap spaces
Poor stock, unpleasant odors, long wait times, and lack of management.
The staff failed to provide basic customer service or greetings.
Store prices do not match the shelf labels.
Security guard denied entry to customer with a service animal
Store charged higher price than marked and refused to correct it.
The store no longer provides grocery bagging services for customers.
Staff exhibited discriminatory behavior and poor customer service toward patrons.
Rude staff, self-bagging requirements, and expired or infested food products.
Staff engages in discriminatory surveillance of customers based on race.
Long checkout lines and unclean restrooms at the store.
Long wait times due to insufficient staffing and cashier breaks.
Staff member was rude and refused to assist with finding items.
Business reply on Google
Legaci Beauti CiaraMonet, Thank you for letting us know about your experience. The content of your review has been shared with the appropriate levels of management so this may be used as a coaching opportunity. We hope we'll have another chance in the future to impress you.