Fiesta Mart #28
🛒 Retail & Products · Houston
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
The restaurant employee exhibited rude behavior and poor manners.
Unprofessional staff and manager refused to address customer order concerns.
Unprofessional behavior from restaurant staff at this location.
The restaurant is dirty and staff are unhelpful regarding store policies.
Poor food quality and service at Fiesta Mart
Seafood counter closed earlier than the posted hours
Customer experienced racial profiling and harassment by store staff
Employee was rude and unhelpful regarding milk availability
Store sold expired meat and refused to provide a refund
customers experienced food poisoning and poor service from kitchen staff
purchased food items were mislabeled and of poor quality
Staff repeatedly hung up on the customer during phone inquiries.
The store has a strong odor of spoiled meat.
Business reply on Google
Tamika B, thank you for sharing your experience with us. It’s important to us that our customers are more than satisfied therefore we have shared your concerns with the Store Director to be further reviewed and addressed.
Insufficient number of cashiers causing long wait times
Manager falsely accused customer of theft and banned them from store.
Staff enforced discriminatory payment policies based on customer race.
Customer was racially profiled and ejected by security without cause.
Business reply on Google
Troy Rask, thank you for your review. We value our customer's concerns and understand your disappointment with our associate as this is certainly unacceptable. It’s important to us that our customers are more than satisfied therefore we have shared your concerns with the Store Director to be further reviewed and addressed.
Security guard falsely accused customer of shoplifting.
Business reply on Google
Adam Quiroz, thank you for your review. We are sorry that you had a negative experience at our store. If you're willing, please contact us at 562-616-8800.
Purchased meat product contained only bone and was unusable.
Business reply on Google
Donna Martinez Avitia, thank you for your feedback. We would like to learn more about your experience. If you're willing, please contact us at 562-616-8800.
The store is dirty and has an unpleasant odor.