Finesse Touch African Restaurant
🍽️ Restaurants · Dallas
Really bad. I’d tell people to avoid it.total experiences
replied on google
Most reported issues
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Experiences
The Efo dish had a sour taste and was poor quality.
Business reply on Google
We’re sorry to hear about your experience. We take the quality and freshness of our food very seriously and are disappointed that your order did not meet your expectations. Please reach out to us directly so we can look into this and make things right. Thank you.
Customer was overcharged for food and received no itemized receipt.
Business reply on Google
Thank you for taking the time to share your detailed feedback. We truly appreciate your review and your experience across different cities it helps us grow. We’re sorry to hear that some aspects of your order did not meet your expectations. At Finesse Touch, we take freshness, authenticity, and portioning very seriously, and your comments about the jollof rice, agoyin sauce, and protein portions have been noted for immediate review with our kitchen team as we make all our food fresh. Regarding the pricing, we sincerely apologize for any lack of clarity. We always aim to be transparent. Your order came in during our rush hour hence why we didn't remember to print your receipt.Please find attached your receipt below. We’re glad you found our customer service good, and we truly wish we had delivered a complete experience that matched it. Thank you again for your feedback, it helps us improve and serve better. ITEMS AND SERVICES FOR HERE Ewa Agoyin, Plan.... Quarter leg Chicken ($5.00) $31.00 Jollof Rice x 3 Whiting Fish (2pcs) ($10.00), Quarter leg Chicken ($5.00) $95.97 TOTAL = Subtotal $126.97 Tax (8.25%) $10.48 Total $137 ******A proper and detailed receipt has been sent you. Thank