total experiences
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Urgent care misdiagnosed pneumonia and failed to provide follow-up communication.
Front desk staff was distracted by a phone call causing long waits.
Incompetent medical care and failure to provide promised follow-up services.
Doctor provided dismissive care and ignored patient symptoms
Doctor refused to perform requested diagnostic tests for patient symptoms.
Doctor dismissed serious symptoms and refused to perform necessary diagnostic tests.
Physician provided an incorrect diagnosis and failed to prescribe necessary antibiotics.
Doctor failed to send prescriptions and provided inadequate medical attention
Patient waited three hours despite being told they were next
Long wait time and lack of attention from medical staff.
The business improperly charged for COVID testing services.
Patient billed for services previously promised as free by staff
excessive wait times due to inefficient manual paperwork processing
Front desk staff were rude and intentionally delayed patient registration
A nurse exhibited rude and unprofessional behavior toward a patient.
Patient denied service after excessive wait times and staff dispute.
Urgent care facility closed before the posted closing time
Long wait times due to prioritizing COVID testing over urgent patients
Staff failed to provide medical examination or treatment for symptoms.
Poor medical care, unnecessary testing, and failed blood draw attempts.