First Citizens Bank

Bank staff placed an unjustified hold on a legitimate check.

Bank restricted customer access to Zelle fund transfers

Employee repeatedly entered incorrect data during a wire transfer process.

Bank failed to release title after full payment for trailer

Bank associate was rude and aggressive toward the customer.

Staff ignored customer in favor of others and refused appointment scheduling.

Bank staff provided rude customer service.

Bank staff were extremely rude to the customer

Bank performs hard credit inquiries instead of soft pulls

Bank staff displayed rude and unprofessional behavior toward the customer.

Bank tellers exhibit rude and unprofessional behavior toward customers.