π³ Finance & Insurance Β· 3 locations
total experiences
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Employee made mistakes due to rushing, causing account closure
Bank refused to cash a check from an account holder due to amount
Zelle feature is dysfunctional and customer service availability was misrepresented.
Bank refused to cash a check due to a low non-customer limit.
Bank failed to honor account opening terms and conditions.
Customer service was unavailable and unhelpful
Bank refused to break a bill for a non-account holder.
Teller refused to cash check and get manager
Security guard had customer's car towed and tire punctured.
Bank system processed debits before credits causing unnecessary NSF fees.
Customer dissatisfied with the transition to a large bank model.
Bank staff provided poor customer service and displayed an unprofessional attitude.