First Savings Bank of Hegewisch

Bank cancelled mortgage closing after five weeks of processing

Bank has outdated technology and excessive check hold times.

Customer service is difficult due to excessive procedural workarounds.

debit card activation failed repeatedly after a long wait

Bank locked customer debit card without providing a valid reason.

Bank staff consistently fail to resolve customer account issues.

Bank failed to recover stolen funds and provides poor app updates

Bank locked account and cards without notifying the customer.

Rude staff and lack of customer restroom facilities.

Bank staff refused to allow an elderly customer to use restrooms.

The bank provides poor and outdated online business banking services.

Bank places long holds on checks and refuses authorized payments.

Bank staff were rude and blocked the customer's phone calls.

Bank closed account for inactivity without notifying the customer

Rude staff and unexpected cancellation of mortgage closing process.

Bank technology prevents viewing account numbers and restricts access to information.

The bank staff and manager provided poor service.

daily cash withdrawal limits restrict access to personal funds

Bank incorrectly increased escrow payments despite lower insurance costs.

inability to access online account and unexplained card lock