Five Star Nails & Spa

Long wait time and unfriendly service provided by staff

Technician caused physical injury to finger during manicure service.

Customer received cuts and poor quality nail polish application.

rushed service, painful procedure, and inconsistent nail sizing

Customer sustained skin injury and received poor quality nail service.

Staff attempted to overcharge for services during the payment process.

Poor service quality, incorrect nail color, skin irritation, and unauthorized marketing…

Salon used illegal MMA bonding agents causing permanent nail damage.

Nail technician failed to follow instructions and damaged the customer's nail.

Nail technician failed to follow instructions regarding nail length and shape.

Rude staff and poor quality nail polish application

Front desk staff member is rude to customers seeking simple services.

Staff caused physical injury and provided rushed, uncomfortable service.

Poor quality manicure and pedicure with unprofessional management response.

Staff are overworked and providing poor quality manicure services.

Technician refused to perform requested nail service.

The technician was still busy with another client during the appointment.

Staff member made discriminatory comments regarding a disabled customer.

Customer sustained skin burns from improper waxing technique by staff.

Staff refused service and displayed unprofessional behavior toward the customer.