Flexdrive Rentals

Customer was overcharged for rental duration and unjustified damage fees.

poor staff attitude and vehicle mechanical failure

Vehicle provided with multiple mechanical defects and poor maintenance support.

Staff denied reported vehicle electrical issues and provided damaged rental car.

Unexpected rental fee increases and lack of communication regarding vehicle changes.

The rental agreement does not include unlimited mileage.

unjustified damage charges and lack of customer support contact

The company falsely charges customers for non-existent vehicle damages.

Vehicle brakes are squeaking and maintenance requests were not addressed.

Company unfairly charges for pre-existing damage and excessive fare percentages.

Company charges excessive fees and deducts earnings through unfair billing practices.

Lack of contact information and potential issues with deposit refunds.

The company withheld the security deposit and failed to provide contact information.

deposit taken without reservation confirmation and rude customer service

Staff member was rude and physically grabbed a customer's phone.