Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
AI-classified. Tap a category to filter the experiences below.
Experiences
Staff member displayed unprofessional behavior and verbal aggression toward a customer.
Store management is restricting cash back transactions for customers.
The store is mixing old meat with fresh meat.
Security staff are exhibiting racial profiling and discriminatory behavior toward…
Produce and packaged food items were found to be moldy.
Long wait times and pricing errors at the store.
The store has an unpleasant odor affecting fresh produce quality.
staff were unhelpful and unwilling to check product availability
The store sells expired or old food products.
Business reply on Google
Rey, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Could you please email us [email protected] provide us with some more details about this? We'd like to reach out to you regarding your visit. Thank you.
Staff unable to provide information regarding product availability.
Business reply on Google
Thank you for shopping our West Little York Food Town Theresa.
Store prices did not match register and sale discounts were not applied.
Business reply on Google
Hi K.Burrell- We are sorry to see you didn't have a good visit. Could you please tell us more about your experience at [email protected]? Hope to hear from you.
Staff refused to provide free ice after the transaction was completed.
Business reply on Google
Lamento que no hayas podido aprovechar nuestra oferta de un día del domingo sobre hielo. Envíenos su información de miembro por correo electrónico a [email protected] y estaremos encantados de ayudarle.
Ground meat is significantly overpriced at this store.
The store premises are in a disgusting condition.
Business reply on Google
Hi Janet - I'm glad your love our team but are sad that you seem so displeased with this location. Please email us at [email protected] and let us know why you think our Little York location is disgusting. We would love the opportunity to resolve what you feel is not up to par. Thank you Janet.
The customer purchased a cake that was covered in mold.
Business reply on Google
Hi Vanessa! We are sorry to see you had a bad experience and purchased product not up to standards. Our staff works hard to ensure product we sell is in date and this must have slipped by them. Please contact us directly at [email protected] or stop by customer service on your next visit and they will replace the product for you. Again we sorry this happened.
Dirty milk section, falling shelves, and rude staff.
Business reply on Google
Ms. Meza - We are very sorry to see we disappointed a customer and we apologize that this was your experience. That is not the way we like to do business. If possible, could you share with us more details (via [email protected]) on which team member(s) you asked for help and did not oblige? While we know we regrettably have lost you as a customer, we appreciate your assistance in helping us improve.
Store was dirty and meat department was spoiled and warm.
Aggressive individual harassing customers inside the store
Business reply on Google
Hi - we are so very sorry your experience was less than satisfactory. We want all of our customers to feel comfortable in the store and apologize that someone else who was in our store hindered your experience. We understand what you are saying, we hope that you understand that it is a difficult situation though, we strive to be fair and not assume that customer will behave badly when they enter the store. When there is an incident and we are made aware of it, we do have the right/reason/cause to ask them to leave, which we do. We can ask them not to return if we feel they pose a risk to our customers, which we do as well, but actually blocking someone from entering is extremely difficult and not to mention fraught with potential problems. Again, we are sorry that this unfortunate incident occurred, if you would like to speak with us further, please contact us via [email protected], we'll arrange a time at your convenience. Thank you -
Store manager refused to honor the displayed price for a product.
purchased spoiled pork meat from the grocery store