Four Points by Sheraton Columbus

Theft of a wallet by housekeeping staff and vehicle vandalism.

hotel lacks security and vehicles are frequently broken into

The hotel manager was rude and aggressive during a phone call.

Hotel cancelled reservation without notice and staff provided poor customer service.

Hotel cancelled confirmed reservation to resell rooms at higher price

Hotel canceled reservation without assistance to rebook elsewhere

unhelpful staff and poor breakfast service quality

Vehicle break-ins occurred in the parking lot with no management response.

The hotel facilities are worn out and the room lacks cleanliness.

Unfriendly staff, incorrect room type, and late, cold breakfast service.

Hotel failed to honor promised refund for vehicle damage.

Unsanitary room conditions and dangerous, unsecured maintenance hazards present.

Theft of personal belongings from the hotel room

Vehicle broken into while parked at the hotel with no response.

Inconsistent service, missing room amenities, and unprofessional staff interactions.

Poor room amenities, malfunctioning bathroom door, and unprofessional staff service.

Hotel was dirty, noisy, and lacked advertised amenities and staff responsiveness.

Hotel undergoing major renovations with safety hazards and lack of amenities.

Strong chemical odors in hotel rooms causing physical discomfort

Unsafe elevators, broken room amenities, and lack of basic hygiene supplies.