Frontier(Airline) Phoenix

Flight attendants were rude and condescending to passengers.

Airline discontinued direct routes after customers purchased memberships and credit cards.

Airline policies are perceived as overly restrictive and customer unfriendly.

Multiple flight delays caused significant travel disruption

Flight delay caused missed connection and refusal of passenger accommodation

Airline failed to provide the specific seat purchased by the customer.

Airline failed to assign seats together for passengers on the same booking

Staff selectively enforced baggage fees and threatened to deny boarding.

Supervisor delayed check-in process due to incorrect policy enforcement

Customer waiting for partial refund after flight cancellation.

unprofessional staff behavior and frequent flight delays without customer support

frequent flight cancellations and poor rerouting options for passengers

Multiple flight cancellations and significant delays caused loss of travel time.

Flight cancellation with inadequate rebooking options and poor customer support.