Frontier

Airline charged a fifty dollar fee for a name correction

Hidden fees and poor staff attitude make the airline not worthwhile.

Airline lost passenger luggage causing significant financial loss and inconvenience.

Airline canceled flights and attempted to charge fees for processing refunds.

Staff refused to check baggage two minutes past the cutoff time.

poor checkin, boarding, delays, and terminal facility conditions

Airline lost passenger luggage and provided no communication or support.

Flight delayed twenty hours without provided meals or hotel accommodations.

Staff charged extra fees and manager failed to resolve the issue.

frequent flight delays and lack of customer support

Unsanitary restrooms and significant flight departure delay

Airline lost checked luggage and staff were unavailable for retrieval

Staff refused to assist customer and ignored them for thirty minutes.

Unstaffed service desk prevented passengers from checking bags for their flight.

Staff member allegedly pocketed cash payment for baggage fee

Unexpected additional fees for seat selection and luggage

Airline refused hotel accommodations and provided poor customer service to passengers.

Frontier staff member was rude and unhelpful during the check-in process.

Unexpected high baggage fees charged at the boarding gate

airline failed to process promised refund after missing flight