Gentlemen's Moving Company
🔧 Home Services · Sun Valley
Between really bad and never again.total experiences
replied on google
Most reported issues
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Experiences
Excessive time taken for move and improper protection of mattress.
Business reply on Google
Thank you for your feedback, Kimberly. We're sorry to hear the experience didn't meet your expectations. A few factors contributed to the time on this job — elevator access, parking limitations, a large sectional that required extra care on the stairs, and a drive that ran nearly an hour due to an address issue on our end. We also waived the stairs fee and provided packing materials at no charge. We always encourage clients to share any concerns with us directly — we're happy to walk through the details and make things right on the spot. That door is still open if you'd like to talk. We wish you well in your new place. — Gentlemen's Moving Company
Damaged items, missing boxes, and lack of response from moving company.
Business reply on Google
Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations and that some items were damaged or missing. We understand how frustrating that can be and truly regret that this was your experience.
Movers were slow and damaged furniture during the move.
Business reply on Google
Thank you for your feedback. We’re sorry to hear about your experience and the issues with the damaged furniture and the time it took to complete the move. We do appreciate your note about the scheduling process and professionalism, and we regret that the move itself did not meet expectations.
Late delivery, damaged items, and poor customer service response.
Business reply on Google
Fake Reviewer.
movers damaged equipment and refused to pay insurance claims
Business reply on Google
Fake reviewer.
Movers were inefficient and intentionally delayed the job to increase costs.
movers left items behind, damaged property, and failed to unpack belongings
Business reply on Google
Fake Review. Posted by competitor or ex-employee.
Moving company damaged furniture and failed to resolve the claim.
Business reply on Google
Fake Review. Posted by competitor or ex-employee.
Driver refused to deliver order to the customer's door.
Business reply on Google
Fake Review. Posted by competitor or ex-employee.
Moving costs doubled due to inefficient packing and hourly billing.
Business reply on Google
FAKE REVIEW.
Movers were unprofessional, damaged property, and charged an excessive fee.
Business reply on Google
Fake Review. Written by our competitor.
Movers were inefficient and damaged a sofa during the move.