George Bush Intercontinental Car Rental-Hub
🚙 Rental Cars · Houston
Absolutely not. I’d never go back, buy again, or use them again.total experiences
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Most reported issues
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Experiences
Shuttle bus is consistently late and staff provide no assistance
Long wait times and disorganized shuttle bus service at rental location.
Poor signage, confusing layout, and run down facilities.
Rude staff at the check-in counter required supervisor intervention.
Unprepared staff and disorganized reservation management caused long wait times.
Confusing construction detours and traffic at the rental facility
Ongoing construction makes navigating the car rental facility difficult.
Wheelchair assistance failed to transport passenger to the gate on time.
Poor signage and construction caused excessive walking time for the customer.
Rental agency canceled reservation and increased price due to flight delay
Long wait times and a dirty rental vehicle.
Staff members were rude and unprofessional during the rental process.
Business failed to assist with recovering a lost wallet
Customer was overcharged on top of the required security deposit.
excessive charges for refueling the rental vehicle
Staff provided a damaged vehicle and failed to provide inspection documentation.