Glo Nail Lounge & Spa
💅 Beauty & Spa · Dallas
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Long wait time and unprofessional staff behavior.
poor nail service quality and failure to provide promised refund
Business reply on Google
We are so sorry you had a bad experience. Please give Branden a call at (214)484-2007 so we can make it right.
Business refused walk-in service despite advertising availability.
Business reply on Google
Yolanda, we’re so sorry that you drove over an hour and we were not able to take care of you. We have been short staffed and we hope that you will give us a try again one day. We’d like to offer you a discount so please give Branden a call at the salon.
Appointment was not recorded and staff provided poor customer service
Nail technician lacked professional skill and required manager supervision.
Poor nail application, staff negligence, and unprofessional salon environment.
Business reply on Google
Hi Natalie, we’re sorry you had a bad experience and we’d like to make it better. Could you give us a call at the salon and ask for Branden?
Long wait times and staff unable to perform requested nail services.
Long wait times despite having a scheduled appointment
Improper acrylic application caused nail bed damage and internal bleeding.
Business reply on Google
We’re so sorry you experienced this Gauri. Please give us a call at the salon and ask for Branden.
Nail technician caused injury by improperly removing artificial nails.
Business reply on Google
Dear Maria Castañeda , We sincerely apologize for your unhappy experience. We have worked together regarding your case to address the issue to ensure this will never happen again. We’re grateful for your feedback and will improve our service accordingly. Please give us a chance to correct and deliver you happy experiences in the future. Hope to see you again soon, Glo Nail Lounge & Spa management.
Staff member was rude and dismissive regarding appointment availability.
Business reply on Google
Dear Jamilah Mansour, We express our sincere apology for your unhappy experience. After the incident, we took immediate action as followed: We have worked with the technician who served you and reminded him to be mindful to ensure that this would never happen again. Please give us another chance to keep serving you and make your future experience a happy one! Thanks a million for your patience and understanding, Glo Nail Lounge & Spa management.
Gel polish peeled prematurely and services were poor quality.
Staff lacked skills and caused excessive wait times for poor service.
Long wait time and poor quality pedicure service provided.
Nails broke within one week due to poor application quality.
Business reply on Google
Hi Latoya, we’re sorry you had a bad experience. Which day and which tech helped you?
Staff displayed rude behavior and potential discrimination toward walk-in customers.
The nail technician provided poor quality service and slow application.
Customer waited over an hour without communication or service update.
Poor sanitation practices and incompetent pedicure service causing skin burns
Dead flies found in pedicure water and poor service quality.