GR8LABOR LLC
🔧 Home Services · Columbus
Between really bad and never again.total experiences
replied on google
Most reported issues
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Experiences
Furniture was damaged during the moving process.
deposit was not applied to the final moving cost
Business reply on Google
Dear Faith, We would like to express our sincere regrets for any confusion or miscommunication that may have transpired during your recent move with us. At our company, we place great emphasis on providing our clients with utmost transparency and clarity regarding our pricing and fees. We understand that there may have been some confusion in regards to the deposit, and for that, we apologize. Rest assured, we take great care to ensure that all our clients are informed about the deposit and its application towards the total pricing. Our clients are informed about this over the phone, and it is also highlighted in bold font in our paperwork, which every client signs. While we appreciate your feedback, it was disheartening to see that you gave our business a one-star review despite our team's hard work and dedication. We understand that we cannot please everyone, but we strive to deliver exceptional service to all our clients. We wish you all the best in your future endeavors. Sincerely, GR8LABOR
Movers damaged furniture and walls and failed to provide promised compensation.
Movers arrived late and damaged furniture during the move.
movers damaged personal property and flooring during the unloading process
Business reply on Google
Devon, We are in receipt of your review, and thank you for taking the time. I have forwarded your comment to the Team supervisor. Additionally, feel free to contact the office directly at (833) 303-4786.
Manager was rude and argumentative regarding pricing discrepancies.
Business reply on Google
Hello Chante, We are sincerely sorry to hear about your bad experience. I have forwarded your complaint to the team supervisor. Additionally, feel free to contact the office directly at (833) 303-4786.
The final cost significantly exceeded the initial time and price quote.
Business reply on Google
Hello JW Voakes, we are looking at out latest inventory according to records the statement is not relevant to our inventory purchases. Please contact us for further assistance.