🚗 Auto & Repair · Seattle
total experiences
replied on google
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The business attempted to overcharge for repair services.
Staff refused to provide a quote and displayed poor customer service.
Business reply on Google
Hello Kevin, I am sorry to disappointed you, but... 1. all our ESTIMATES/SERVICES request an APPOINTMENT. We were doing an estimate with a customer who was scheduled at that time, when you WALKED into our conversation with the scheduled customer. we treat our estimate appointment with our customer very seriously, as we like to spent time to talk to the customer about their expectations, and also, we want to give the estimate as accurate as possible. 2. We do Mercedes or European vehicles, but please make an appointment, so we can take a look at your vehicle and give you an estimate. 3. please call to schedule an appointment if you would like a quote from us. thank you! Yuchu, the shop office manager