π§ Home Services Β· Houston
total experiences
replied on google
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Movers ignored instructions, damaged property, and lost personal belongings.
Moving crew blocked neighbors and acted disrespectfully toward a senior citizen.
Movers failed to follow instructions, damaged furniture, and lost personal items.
Movers were inefficient and failed to address missing items after the move.
Unexpected additional moving fees and unresponsive customer service
Movers were inefficient, unprofessional, and attempted to overcharge the customer.
Movers damaged property, left items behind, and failed to complete work.
Moving company caused property damage and attempted to overcharge for time.
Movers were slow, disorganized, and damaged household items during the move.
Movers damaged a refrigerator door and refused to provide compensation.
Business reply on Google
Hello Austin, Have you contacted office? Please call or send us email to: [email protected] with pictures. We will definitely going to follow up. Thank you!
Company mandated excessive staffing levels to increase the moving quote.
Business reply on Google
Andrew, your online request was for 3 bedrooms, later on you changed for 1 bedroom and we sent you updated quote. Please see your email. We would be happy to show you our professional service. Our movers are fast& sufficient.
movers abandoned the job without notice or explanation
Business reply on Google
Hello Jasmine, it's a mistake. You never booked with H-Town Movers. You only requested a quote through Yelp and after we sent you a quote you never responded to us. We never had your address, phone number, day of the move or any other information so there is no way we could send you movers. You booked with completely different company, not H-Town Movers! Please check what company who you booked with and fix this error. We never had Victor working with H-Town Movers and there is no way our Movers could show up to your place and cancel it last minute since you never gave us any of your information. Your review is very unfair and wrong, there is no single word that's true. I hope you read this and take action. Thank you!
Driver harassed customer and refused to provide identification
Movers arrived significantly late on two separate occasions without compensation.
movers were inefficient and failed to bring necessary tools for assembly
Movers damaged furniture and caused significant water damage to the home.
Movers were unprofessional, took long breaks, and left trash behind.
business failed to respond to multiple requests for a price quote
company failed to resolve damage claims for moved items
hidden travel charges and minimum hour requirements were not disclosed