HalalXtreme Grill
🍽️ Restaurants · Far Rockaway
Really bad. I’d tell people to avoid it.total experiences
replied on google
Most reported issues
AI-classified. Tap a category to filter the experiences below.
Experiences
The restaurant serves low quality food that causes stomach pain.
Business reply on Google
Again we know who this is but good luck. 👍🏼 watu izuh manta shah watuh zilu manta shah.
restaurant staff does not answer phone calls for orders
Business reply on Google
I am sorry to hear that currently unfortunately because of shortage of delivery personnel we do deliveries thru Uber/Doordash/Grubhub and slice. In summer we will have a delivery man on site. Thank you for your feedback and support
customer service quality has declined under new ownership
Business reply on Google
We are sorry to hear that. Ownerships still the same as before. May we ask how we can improve thank you.
Employees do not wash their hands while preparing food.
Business reply on Google
Thank you for your feedback and support! Please reach out to management number in store provided so that i can understand in depth of what upset you. Our customers are all very important to us!! we try to provide the best quality and clean service. Your feedback and support is what helps us be on our toes
The gyro meat appeared suspicious and the fried chicken was old.
Business reply on Google
Hello I see your review and it is very confusing less helpful. Can you please elaborate more on what you are trying to convey here. If you have any issues with the service or quality of our food please return it and we can exchange it for you at anytime! Also managers number in front desk reach out to me with any concerns you may have. Thank you again.
Staff member was rude to the customer while they were present.
Business reply on Google
We apologize for your inconvenience please next time you come into store ask for manager so i can get details and assist you accordingly again we apologize as our customers are all very important to us.
small portion sizes and long wait times due to understaffing
Business reply on Google
Please dont give misinformation the free can soda is for anyone who wants to go out their way to give us any review it never specifies any stars. Now in terms of your experience we are sorry you felt that way and you can come to the store and ask for the manager any time to have a in depth discussion on any issues you face in terms of QUALITY of the food. prices we are going with market prices theres nothing we can do about that. Our food are healthy freshly made every time depending on what you ordered that does take time. Again thank you for your review and feedback.
customer experienced severe gastrointestinal distress after eating a gyro
Business reply on Google
We make our sauces and gyros fresh on a daily basis next time you stop in please let us know if you’re allergic to anything or intolerant to any dairy products as or sauces do contain sour cream yogurt mayo and other ingredients. Thank you for the feedback as it helps us better serve our customers. 👍🏼
Incorrect orders and poor customer service provided by the staff.
Business reply on Google
Hello Valued customer this location is under new ownership new name and completly different brand starting 04/01/24 come in today try our halal options and our homemade breaded fried chicken. Your feedback and support is valuable thank you.
The restaurant provides insufficient portion sizes and excessive sauce.
Business reply on Google
Hello Valued customer this location is under new ownership new name and completly different brand starting 04/01/24 come in today try our halal options and our homemade breaded fried chicken. Your feedback and support is valuable thank you.
The service was slow and the food quality was poor.
Business reply on Google
Hello Valued customer this location is under new ownership new name and completly different brand starting 04/01/24 come in today try our halal options and our homemade breaded fried chicken. Your feedback and support is valuable thank you.