Hanny's
🍽️ Restaurants · Phoenix
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
The food quality was mediocre and the service was poor.
The restaurant had poor service and unsanitary bathroom conditions.
The staff members were rude to the customer.
The steak in the sandwich was tough and tasted strange.
Customer experienced food poisoning and poor service at the restaurant.
Manager was dismissive and rude regarding undercooked food quality.
Manager refused service and dismissed report of sexual assault on premises.
Rude and inattentive bar staff with frozen dessert served
Business reply on Google
We're truly saddened to hear about your recent experiences. We value your loyalty since 2011 and it's disheartening we've fallen short lately. We're looking into your concerns for improvement. Thank you for your feedback, it helps us better our service. Sincerely, Hanny's.
Long wait times and discriminatory treatment by management staff.
Business reply on Google
We're sincerely sorry to hear about your experience. At Hanny's, we pride ourselves on providing exceptional service to all guests. We take your feedback seriously and will address these allegations with our team promptly to ensure this never happens again. Sincerely, Hanny's.
The pizza size is significantly smaller than advertised for the price.
Business reply on Google
We're sorry for any misunderstanding regarding our pizza sizes. We're committed to providing value for money and we'll work on making our descriptions more clear. We'd love to make it up to you on your next visit. Sincerely, Hanny's.
Bartenders ignored customers and refused to take food orders.
Waitress was rude and publicly embarrassed a guest at the table.
Poor service and unsatisfactory food quality and value.
The steak served was poor quality with excessive fat.
poor food quality and refusal to return unsatisfactory drinks
The restaurant has poor food quality, high prices, and rude staff.
Employees appear miserable and unprofessional while working.
The steak was poor quality and drinks were served in small portions.
Disorganized staff, long wait times, and poor food quality.
Excessive wait times for service and poorly prepared food.