Harkins Theatres Christown
🎬 Entertainment · Phoenix
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
uncomfortable seating and excessive wait times at the concession stand
Business reply on Google
Hi Kevin, We're sorry to hear this happened. If you can send a message to our team at [email protected] with these details and your contact information, our team will reach out to you directly to help further. Thank you.
The theater seats are extremely dirty and unhygienic.
Business reply on Google
Hi Lorri, We're sorry to hear you were unhappy with your experience at our theatre. If you can send a message to our team at [email protected] with the details of your visit and your contact information, our team will reach out to you directly to help further. Thank you.
Manager observed yelling at and mistreating an employee
Business reply on Google
We're sorry to hear this happened. If you can send a message to our team at [email protected] with these details and your contact information, our team will reach out to you directly to help further. Thank you.
Long wait times for concessions due to inefficient staffing management.
Business reply on Google
Hi Karen, We're sorry to hear this happened. If you can send a message to our team at [email protected] with these details and your contact information, our team will reach out to you directly to help further. Thank you.
Customers were bitten by bed bugs at the movie theater.
Business reply on Google
Hi Ashely, We're sorry to hear this happened. If you can send a message to our team at [email protected] with these details and your contact information, our team will reach out to you directly to help further. Thank you.
patrons using mobile phones during movies disrupt the viewing experience
Business reply on Google
Hi Ivan, We're sorry to hear this happened. If you can send a message to our team at [email protected] with these details and your contact information, our team will reach out to you directly to help further. Thank you.
Staff were rude and the theater was not clean.
Business reply on Google
Hi Izzy, We're sorry to hear you were unhappy with your experience at our theatre. If you can send a message to our team at [email protected] with the details of your visit and your contact information, our team will reach out to you directly to help further. Thank you.
misleading advertising regarding seating and disruptive patrons during the movie
Business reply on Google
Hi Tina, We're sorry to hear you were unhappy with your experience at our theatre. If you can send a message to our team at [email protected] with the details of your visit and your contact information, our team will reach out to you directly to help further. Thank you.
Inadequate security screening and lack of enforcement regarding disruptive theater…
Business reply on Google
Hi Azucena, We're sorry to hear you were unhappy with your experience at our theatre. If you can send a message to our team at [email protected] with the details of your visit and your contact information, our team will reach out to you directly to help further. Thank you.
staff failed to address disruptive behavior and rule violations during movie
Business reply on Google
Hi Lizzbeth, We're sorry to hear this happened. If you can send a message to our team at [email protected] with these details and your contact information, our team will reach out to you directly to help further. Thank you.
Concession stand staff were rude and inattentive to customers.
Business reply on Google
Hi Kenneth, We're sorry to hear this happened. If you can send a message to our team at [email protected] with these details and your contact information, our team will reach out to you directly to help further. Thank you.
theatre projector failure and refusal to provide a refund
Business reply on Google
Hi Daegan, We're sorry to hear this happened. If you can send a message to our team at [email protected] with these details and your contact information, our team will reach out to you directly to help further. Thank you.
theatre staff forced payment for new tickets due to seat occupancy
Business reply on Google
Hi Katia, We're sorry to hear this happened. If you can send a message to our team at [email protected] with these details and your contact information, our team will reach out to you directly to help further. Thank you.
rude staff, vaping patrons, and uncomfortable, outdated theater conditions
Business reply on Google
Hi Alissa, We're sorry to hear this happened. If you can send a message to our team at [email protected] with these details and your contact information, our team will reach out to you directly to help further. Thank you.
customer bitten by bed bugs while sitting in theater seat
Business reply on Google
Hello, We're sorry to hear this happened. If you can send a message to our team at [email protected] with these details and your contact information, our team will reach out to you directly to help further. Thank you.
Long wait times for tickets and concessions caused missed movie time.
Business reply on Google
Hi Sue, We're sorry to hear this happened. If you can send a message to our team at [email protected] with these details and your contact information, our team will reach out to you directly to help further. Thank you.
theatre air conditioning was broken and staff failed to resolve it
Business reply on Google
Hi Zev, We're sorry to hear this happened. If you can send a message to our team at [email protected] with these details and your contact information, our team will reach out to you directly to help further. Thank you.
Staff accused customers of bringing outside food and provided disrespectful service.
Business reply on Google
Hi Esteban, We're sorry to hear this happened. If you can send a message to our team at [email protected] with these details and your contact information, our team will reach out to you directly to help further. Thank you.
theatre staff failed to enforce reserved seating policies for customers
Business reply on Google
Hi Cesar, We're sorry to hear this happened. If you can send a message to our team at [email protected] with these details and your contact information, our team will reach out to you directly to help further. Thank you.
Inability to use rewards for online tickets and high service fees.