Harmony Nails
💅 Beauty & Spa · Sun Valley
Between really bad and never again.total experiences
replied on google
Most reported issues
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Experiences
Poor salon cleanliness and rushed foot spa service.
Business reply on Google
OMG, sorry for the bad experience. We were probably very busy. But it could not be the right excuse for this issue. My apology for your unsatisfied services. Please call us ASAP to get it fixed. Thank you.
Technician provided poor massage and used dirty water for pedicure
Business reply on Google
You’re right, this is unacceptable. I can’t imagine how this may have happened but if you allow me the chance to speak with you I would like to make it right. I would like to speak with you at your earliest convenience so we can get this sorted. Please contact us at our store number. I’m genuinely sorry this happened and look forward to speaking with you.
Customer developed a nail fungus infection following a pedicure service.
Business reply on Google
Thanks for taking the time to leave a review. I am so sorry to hear that you had a bad experience. I am the manager of the store. If you’d like to discuss this further, please contact me at the store’s phone number. Thank you.
customer charged more than the prices listed on the wall
Business reply on Google
Hi, I would like to apologize for your bad experience with us. I wish I were there to fix your issue right there when it happened. It is not too late to make things right. Please give us a callback and we can discuss how can we fix it. I appreciate your sympathy. Thank you.
Poorly applied acrylic nails caused physical injury requiring emergency medical treatment.
Staff refused to perform nail service according to customer preference.
Staff provided poor service and nails broke within twenty-four hours.
UV lamp caused burning sensation and salon cleanliness was lacking.
Poor nail quality and additional charges for repairs
staff caused physical injury and failed to clean wax residue
Customer waited ninety minutes for an appointment that was not honored.
Staff member refused service to continue a personal phone call.