havegoodnail

💅 Beauty & Spa · Seattle

NopeReally bad. I’d tell people to avoid it.
13

total experiences

54%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

NoWait & DelaysFrom Google Reviews
23 days ago

Excessive wait times and frequent interruptions during the nail service.

Business reply on Google

Olivia. We apologize for the wait and inconvenience, and we’re glad you were happy with your nails. We’ll work hard to improve your experience next time. Thank you

NeverCustomer ServiceFrom Google Reviews
Jul 16, 2026

The manicure quality did not match the requested reference photos.

NeverBilling & ChargesFrom Google Reviews
Aug 29, 2025

Customer was overcharged for SNS dipping powder removal services.

NeverCleanliness & HygieneFrom Google Reviews
Aug 1, 2025

customer contracted toenail fungus due to unsanitary salon equipment

Business reply on Google

We’re so sorry to hear about your experience and completely understand your concerns.while we can’t determine the cause, we take this very seriously and want to make sure your health is prioritized.Toenail fungus generally develops very slowly, often over months, so it’s unlikely to appear this quickly from a recent pedicure. We also take strict hygiene measures — no jet tubs or sinks, only sanitized tools and disposable liners — to keep our services as safe as possible. We would be glad to discuss this further if you’d like to reach out to us directly. Thank you

NeverCustomer ServiceFrom Google Reviews
Jul 23, 2025

poor quality pedicure and high price for unsatisfactory results

NoProduct / Service QualityFrom Google Reviews
Jul 19, 2025

The nail polish application was streaky and lacked sufficient coats.

Business reply on Google

I’m sorry that you weren’t satisfied with your manicure. Feel free to drop by anytime—I’ll be happy to repaint it for you Thank you

NopeCustomer ServiceFrom Google Reviews
Mar 27, 2025

Poor quality manicure and pedicure services with unprofessional staff behavior.

NoCustomer ServiceFrom Google Reviews
Jan 23, 2025

Poor quality gel manicure and incomplete pedicure service.

Business reply on Google

Katie I'm really sorry. Whenever you come back, I'll repaint it for you. Thank you

NopeCustomer ServiceFrom Google Reviews
Jul 7, 2023

Nail polish failed to dry properly after professional application.

Business reply on Google

Hi this is Anna, I’m so sorry for what happened. Feel free to stop by our shop anytime, we will fix it for you. Thank you

NeverRefund & ReturnFrom Google Reviews
May 5, 2022

Nails fell off prematurely and the owner refused a refund.

NoCustomer ServiceFrom Google Reviews
Mar 27, 2022

The manicure was short and disappointing.

Business reply on Google

Thank you for your review

NopeProduct / Service QualityFrom Google Reviews
Oct 18, 2021

Gel manicure polish discolored and lifted within two days.

Business reply on Google

Hello Sofia, Im so sorry to hear that. Come in anytime and we will fix it for you for free. We are always trying to improve our service, thank you for letting us know. -Anna

NoCustomer ServiceFrom Google Reviews
Jan 7, 2020

Pedicure service was rushed with incomplete foot and cuticle care.