Hawaiian Airlines

The airline separated family members during seat assignment.

Companion pass was not honored as promised with the credit card.

In-flight food shortages and lack of Wi-Fi on first class flights.

Airline failed to reimburse expenses for a delayed flight

Misleading credit card promotional terms and hidden spending requirements

Airline refused to honor a travel voucher despite previous agent confirmation.

excessive wait times at the check-in counter for international flights

Staff displayed rude behavior regarding military discount inquiries.

airline refused to provide a refund for a cancelled flight

Flight was significantly delayed without explanation from the airline.

Airline repeatedly reassigned pre-selected seats without customer notification or consent.

Flight attendant displayed rude behavior toward passengers.

Flight attendants refused to assist with a lost carry-on bag.

airline failed to notify passengers of flight changes and reimbursement delays

Customer service agents provided inaccurate information regarding flight schedule…

Seven hour flight delay caused cancellation of entire vacation trip.

Ten hour flight delay due to mechanical issues

Airline stopped checking bags 45 minutes before the scheduled flight departure.

Agent failed to communicate baggage check-in deadline resulting in travel delay

Airline mishandled baggage containing essential medication and provided poor customer…