Heritage Body and Frame
🚗 Auto & Repair · Austin
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Business failed to provide a quote after an appointment.
Poor communication and incomplete vehicle repair work.
Business reply on Google
This is not a real customer, just a scammer in India trying to extort money. This is becoming a popular newest scam, I guess all of the prince and princesses must have stopped working Yes, your locations location has been getting hammered all month with what we suspect are fake web reviews (unverified). They are coming in from an IP address(es) in India. We do have tools to block them, would you like me to start this process? @Google please block this scam, it is becoming very irritating and devaluing your service
poor communication, long delays, and sloppy vehicle repair work
Business reply on Google
We have no record of you coming to our locations. Would you mind giving details of what type of car so we can investigate Hi Jason, Yes, your locations have been getting hammered all month with what we suspect are fake web reviews (unverified). They are coming in from an IP address(es) in India. We do have tools to block them, would you like me to start this process?
Delayed repairs and poor quality body work on vehicle
Business reply on Google
Could you mind letting us know the vehicle type and what location, we have had reviews that were not meant for us and I just want to make sure we are handling it properly. Edit - This is not a real customer, just a scammer in India trying to extort money. This is becoming a popular newest scam, I guess all of the prince and princesses must have stopped working
The business damaged a windshield and refused to cover repair costs.
Vehicle returned in unsafe and damaged condition after repair
Poor assembly quality and scratches caused during vehicle repair.
Poor repair quality, safety hazards, and refusal to cover damages.
New bumper installed with small scratches present.
Defective auto body repairs and refusal to honor warranty
The business provided an excessively high price quote for paint repairs.
Poor quality body repair with visible defects and paint overspray
Poor quality body repair with debris and new damage
The shop failed to properly repair vehicle damage and alignment issues.
The vehicle repair was incomplete and the shop refused further assistance.