High Five Nail Bar
💅 Beauty & Spa · Dallas
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
AI-classified. Tap a category to filter the experiences below.
Experiences
Customer did not receive the advertised happy hour discount.
Business reply on Google
Dear Linzey Pates, thank you for sharing your feedback and for your kind words about Nicole and our team. We strive for transparency regarding promotions and would appreciate the opportunity to clarify this with you directly. Please feel free to contact us so we can ensure your next visit meets all your expectations.
Staff member made a discriminatory and offensive comment to the customer.
Business reply on Google
Dear Morgan Webb, We are very sorry to hear about your experience and sincerely apologize for how the situation made you feel. Thank you for sharing the technician’s name, as it allows us to review the matter carefully and speak directly with the team member involved. If you would be willing to give us another opportunity, I would personally love the chance to take care of you and ensure you have a much better experience. Please feel free to contact me directly at 214-434-4516. Thank you again for bringing this to our attention and giving us the opportunity to improve.
poor nail application quality and unprofessional staff behavior
Business reply on Google
Dear Loriel E, we appreciate you sharing your experience and are sorry to hear it did not meet your expectations. We strive for transparency in our pricing and quality care for every guest. Please feel free to contact us directly so we can better understand and address your concerns.
unjustified extra charges for nail services
Technician improperly shaped toenails causing discomfort and risk of ingrown nails.
Nail technician ignored specific shape requests and displayed unprofessional behavior.
The salon provided an inexperienced technician despite prior requests for quality.
Poor quality eyebrow waxing and failure to provide paid pedicure services.
The business failed to honor their seven day service policy.
Staff refused advertised service and manager denied the menu listing.
Technician refused a menu-listed service and management provided conflicting information.
Staff requested review removal and showed lack of empathy for concerns.
Nail technician was rude and performed poor quality nail shaping.
Gel nails chipped and deteriorated within one week of application.
Pedicure polish was damaged before the customer left the salon.
High prices and failure to follow requested nail design specifications.
Technicians provided incorrect nail shapes and colors with unprofessional management…
Nails are bulky and do not last long after expensive service.
Staff rushed the service and performed poor quality nail work.
The nail technician provided poor quality service and dismissed customer concerns.