Hogan Transfer & Storage Corporation
🔧 Home Services · Indianapolis
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Personal belongings were damaged during the moving and storage process.
Business reply on Google
Our goal is to provide an excellent moving experience for all our customers. We're very disappointed that you were dissatisfied with your move. We'll be reviewing your feedback with our team to demonstrate what we could've done better.
Movers damaged furniture and company refused to provide adequate compensation.
Business reply on Google
Our goal is to provide an excellent moving experience for all our customers. We're very disappointed that you were dissatisfied with your move. We understand you recently settled on a claim. If you have any further questions or concerns, please remain in contact with your claims representative.
The company failed to provide a promised moving quote.
Business reply on Google
Matthew, we aim to deliver a premier experience. We do apologize for any communication issues on our part. We are sorry to hear we cannot service your address on the date that you are requesting to move. Our service areas can change over time depending on capacity and demand. If anything changes with your move date, please feel free to reach back out to Fritz. Otherwise, we hope the movers you select do a great job for you as you move into your new home.
Moving company damaged furniture and piano during cross-country relocation.
Business reply on Google
Lisa, we aim to deliver a premier moving experience. We’re sorry to hear about this and appreciate you taking the time to share this information.
Furniture was broken and customer service was unresponsive to complaints.
Business reply on Google
We do appreciate your feedback, thank you for sharing your experience. We will share this information with management and take this as a learning opportunity to improve on ourselves.
Damaged furniture, lost items, and delayed shipment with poor claims process.
Business reply on Google
We are sorry to hear that our services did not meet your expectations. Comments like yours allow us to acknowledge our weaknesses and continue improving for future moves. Please accept our sincerest apologies for the issues that you encountered during your relocation.
The company phone number listed on the website is not working.
Business reply on Google
Lisa, we were experiencing issues yesterday with our phones and internet connections and were not able to update our website. Good news, we are back up and running today. Please give us a call, as we do want to speak to you. Thank you.
The company failed to deliver all belongings and ignored claim follow-ups.
poor customer service and lack of follow up on a claim