Holly's Nail Bar & Spa

💅 Beauty & Spa · San Antonio

NeverAbsolutely not. I’d never go back, buy again, or use them again.
24

total experiences

8%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

NopeProduct / Service QualityFrom Google Reviews
Jun 26, 2026

Nail design quality was poor and overpriced

Business reply on Google

I’m sorry for this happened please contact Holly I will take care your nails or credit your money back thanks

NeverCustomer ServiceFrom Google Reviews
Dec 30, 2025

Nail shape is uneven and polish application is poor quality.

Business reply on Google

We’re sorry to hear of your less than satisfactory experience with us and hope you will accept our sincerest apologies. If you wouldn’t mind giving us a call our store number at your earliest convenience, it would be greatly appreciated. Thank you.

NeverStaff BehaviorFrom Google Reviews
Sep 7, 2025

Staff were rude and unprofessional, and the nail polish chipped quickly.

NeverCustomer ServiceFrom Google Reviews
Aug 30, 2025

Excessive noise from construction and poor customer service from the owner

NeverCustomer ServiceFrom Google Reviews
Jul 6, 2025

Technician provided poor service and refused to follow customer instructions.

NopeCustomer ServiceFrom Google Reviews
May 29, 2025

The nail service lacked attention to detail due to rushing.

NeverBilling & ChargesFrom Google Reviews
May 19, 2025

Staff falsely accused customers of non-payment and handled personal property…

NeverCustomer ServiceFrom Google Reviews
Mar 17, 2025

Poor quality manicure and pedicure with uneven nail trimming.

NeverCustomer ServiceFrom Google Reviews
Feb 20, 2025

Staff caused physical injury and refused to provide a refund.

NeverCustomer ServiceFrom Google Reviews
Jan 26, 2025

Technician performed incorrect service, caused injury, and used unsanitary tools.

NeverCustomer ServiceFrom Google Reviews
Dec 14, 2024

Staff applied CBD products to pregnant customer without prior disclosure.

NeverCustomer ServiceFrom Google Reviews
Dec 13, 2024

Poor quality manicure with visible defects and unprofessional staff response.

NeverCustomer ServiceFrom Google Reviews
May 26, 2024

Technician ignored requests and abandoned the service before completion.

NeverCustomer ServiceFrom Google Reviews
May 26, 2024

Long wait times and poor quality of service provided by staff.

NeverProduct / Service QualityFrom Google Reviews
Jan 24, 2024

Nails fell off prematurely due to poor application and prep quality.

NeverCleanliness & HygieneFrom Google Reviews
Dec 10, 2023

unsanitary tool usage and poor quality of service provided

NeverCleanliness & HygieneFrom Google Reviews
May 30, 2022

Unsanitary conditions, long wait times, and reuse of dirty tools.

NeverWait & DelaysFrom Google Reviews
Nov 9, 2021

customer waited twenty-five minutes while others were served first

NeverWait & DelaysFrom Google Reviews
Jun 29, 2019

Customer experienced long wait times despite having a scheduled appointment.

NeverCustomer ServiceFrom Google Reviews
Nov 3, 2018

Pedicure service was rushed and the water temperature was cold.