HonorHealth Pediatric Emergency
🩺 Health & Wellness · Phoenix
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Staff dismissed patient experiencing a medical emergency and suggested leaving.
The emergency room staff provided poor bedside manner.
Inadequate medical care, unprofessional staff behavior, and poor facility conditions.
Patient discharged without pain relief or necessary medical documentation.
unnecessary repeat testing and poor communication regarding follow-up care
Excessive twenty-one hour wait time for emergency medical care
Excessive wait time for transfer to a pediatric hospital
Staff dismissed patient pain and provided no improvement in medical condition.
The patient received poor quality of care during their emergency visit.
Excessive wait time for emergency medical care
Staff ignored patient pain and displayed unprofessional behavior during emergency care.
Medical staff administered unauthorized medications and failed to provide proper…
Medical misdiagnosis of pneumonia in a toddler at emergency department.
Doctor refused to treat child and was verbally dismissive
Inadequate medical treatment and persistent incorrect billing for emergency services.
Unexpected out of network physician charges for pediatric visit
Doctor was unprofessional and refused to enter the patient room
Medical staff failed to diagnose bilateral pneumonia in a child
Business reply on Google
Robert, thank you for taking time and sharing this information. We want every patient to feel valued and truly cared for when they come to HonorHealth. I'm sorry this was not the case during your daughter's recent visit. We'd appreciate the opportunity to discuss this further and look into these concerns with her care. Please email your contact information to [email protected] and a patient relations coordinator will follow up promptly.
Staff prioritized socializing over attending to patients in pain.
Slow service and unprofessional staff in the emergency room