HonorHealth Primary Care
🩺 Health & Wellness · Phoenix
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Long wait times and difficult parking at the medical facility.
Business reply on Google
Hi there, thank you for taking the time to leave a review. We would appreciate the opportunity to reach out to discuss these concerns and connect you with the patient relations coordinator. If you are open to a further conversation, please email your contact information including your full name, phone number and date of birth to [email protected].
Provider was rude and refused to refill necessary daily medication.
Business reply on Google
Hi, thank you for taking time to share this important feedback. We want every patient to feel truly valued and cared for at HonorHealth. We would appreciate the opportunity to reach out to discuss your concerns and the quality of care you recently received. If you're open to a conversation, please email your contact information including your name, date of birth and phone number to [email protected].
Declining quality of medical care over time
Doctor raised her voice and acted unprofessionally during a medical appointment.
Business reply on Google
Justin, we are sorry to hear you didn't have a positive experience. We appreciate you sharing your feedback. We will be sure to share your comments with our leadership team to see what we can do to improve future patient experience.
The clinic is overscheduled and understaffed with ineffective medical treatment.
Business reply on Google
Nick, we are sorry to hear you didn't have a positive experience. Thank you for sharing your feedback. We will be sure to pass your comments on to our leadership team.
High staff turnover and failure to process medical records correctly.
Business reply on Google
We are sorry to hear you didn't have a positive experience at Evernorth Care Group. We'd like to learn more about your visit. Please email us at [email protected].
provider failed to respond to medication request and follow-up inquiries
Long hold times and delayed communication regarding blood work results.
Delayed referrals caused the cancellation of a scheduled surgery.
Staff lunch break causes an hour long wait for patients.
Patient was denied access to the waiting room due to child.
inability to reach staff or access personal medical records
Receptionist was rude and condescending to the patient
Medical negligence and misdiagnosis of serious health conditions
Medical staff failed to provide necessary care for breathing difficulties
Medical staff failed to diagnose hypertension and lost patient lab results.
long wait time to reach staff by phone