Hungry Like The Wolf
🍽️ Restaurants · Houston
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Management failed to provide food or refund for online order.
The 80s memorabilia decor is perceived as low quality and inauthentic.
Business reply on Google
Hi senobia, I’m sorry you didn’t enjoy your experience. The decor was never changed from since it was first opened in 2021 just a little renovations, so if you could please call the store and ask for a manager so we can better understand your experience and who your server was because we pride ourselves on great customer service. Thank you, Management
Slow service, poor food quality, and incorrect billing issues.
Business reply on Google
Hi Benjamin, thank you for your honest review. I apologize about your experience with us at our drag brunch that is not our intention. There is no excuse as to why your experience was this way. To clarify, we had 110 people at our 130 capacity establishment during the drag brunch, With the a total staff of 8 people. That is not an excuse, however it is the reality. I want to refund you and your friends back your meals as an apologize and to give our small business a chance again to make it right. I’m glad you enjoyed the show, but here at hungry like the wolf we take these things very seriously and want to make it right. Please call the store and ask for the manager for we make this right. Thank you, Management.
The food quality is poor and tastes like microwave dinners.
Business reply on Google
Hi Stanley, I’m sorry that you didn’t enjoy your food. Can you please call the store and ask for the manager so we may get a better understanding about your experience. -management
Long wait times and poor quality of food served
Business reply on Google
Hello, was this yesterday because yesterday was our Cinco de Mayo special? We didn’t have the lunch special. Please call the store so I can figure out what’s going on with this because this doesn’t sound accurate. Our rice and our beans are made from scratch. We actually got the big bag of pinto beans and we ref fry them ourselves and then the rice as well. It’s whole-grain rice and we cook it ourselves. Never has been out of a box. It’s actually out of those big bags that you get from the wholesale stores. and Chef Vicky is there every day six days a week from 9 o’clock in the morning till 5 PM. We never have a complaint during the daytime so please call the store so we can make this right for you. Thank you very much.
Poor food quality, dirty tables, and intrusive staff behavior.
Business reply on Google
Hello, we’re sorry your experience didn’t meet expectations. Some of the details that you mentioned are inaccurate, but we take all feedback seriously and will review with our team. Our ordering system and service style works well with many of our guests, though we understand it’s not for everyone. We appreciate you giving us a try.
The food was overpriced and of poor quality.
Business reply on Google
Hi Manuela, I sincerely apologize that your experience wasn’t up to par. That’s not our intentions here at hungry like the wolf. We post it on the screens about the drag brunch and let everyone know about it. If you can please leave call the store and ask for a manager on duty so we can make this right for you. Our drag brunch is the first and second Saturday of every month at 12:30pm and last about an hour and a half max. We would love to earn your business back here at hungry like the wolf Thanks, Management
The burger was overpriced and of poor quality.
Business reply on Google
Hi Alyssa, thank you for the feedback. All our chicken breast are weighted at 8oz and price per market value. As far as the bingo, I apologize you didn’t like the experience. We make sure everyone is aware about our programming on our social medias and also when you walk into the door along with posting it on the projector. It was a successful event and everyone loved it. I’m sorry that it didn’t meet your standards. I’d like to invite you back for a second time with a meal on me to show you the standards of our food and the price margin is quite unbeatable with fresh meat compared to other restaurants. Thanks, Management
The quality of the food served was poor.
Business reply on Google
Hi Jeremy, I apologize about your food experience. We ordered a new waffle maker to make them thicker as we saw they weren’t up to customers par. We would love for you to give us a second chance to make things right. -restaurant management
The chicken steak was overcooked and the side dish was low-quality.
Business reply on Google
Hello Paola, i sincerely apologize about your experience with our chicken fried steak, we took those critiques and fixed it with our vendor. We would love for you to come back and try our updated version. A free meal on me Feel free to reach out to me via phone call 281-747-6936 Thank you, Restaurant management
The restaurant served raw meat and failed to fulfill menu orders.
Long wait times and poorly prepared food served to customers.
Business reply on Google
Hi Shannon, I’m sorry that your experience wasn’t up to par. We’d like to invite you back to win your trust as we hired more staff and our wait time is way much less. We are very busy on weekends and this Saturday alone we had over 150 guests come in. If you could reach out to me directly so I can solve this issue, I’d greatly appreciate it. Thank you! 281-747-6936
Slow service and small portions of poor quality food.
Business reply on Google
Hi deby, thank you so much for the feed back. I truly apologize your experience wasn’t up to par. That is not our expectations. We will take these concerns and correct them. If you’re willing to let me correct this for you personally please reach out to me. 281-747-6936
Poor food quality, incorrect orders, and slow service.
poor customer service and lack of staff assistance
Business reply on Google
Hi Scott, I apologize about your experience, we are securing more staff as we grow with the company. We hope to see you back when we get more staff and make your experience better. Please reach out to me personally so I can offer you a free meal on your next visit [email protected]
Long wait times and poor food quality provided by the restaurant.
Business reply on Google
First, thank you for taking the time to share your first experience. I’m truly sorry for your food did not meet our standards. I sincerely appreciate your kind words about our server and the decor - that means the world to us during this revamp. If you’re open to it, I would love for you to come back and show you how much we’ve improved. Please feel to message us directly so we can make it right. Thank you again for the honest reviews it helps us grow. -management
Appetizers were served cold and improperly prepared.
waiter failed to provide drinks and refills while using phone
The food quality was poor and inedible.
Long wait times and poor quality food preparation.
Business reply on Google
I'm sorry about food & service. We'll review food preparation & service asap