Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
customer experienced long wait times and unfair service priority
Bank employees provided rude customer service.
ATM is frequently out of service causing long wait times
Long wait times due to insufficient staffing at the bank branch.
Business reply on Google
We deeply regret this experience. We want to reassure you that Huntington is always striving to provide the best customer service possible. Your feedback is valuable to us and is used to shape our future development plans. We appreciate your feedback. If you have any questions or require assistance, please contact us at [email protected].
The drive-thru ATM is frequently out of service.
Business reply on Google
Hey Grayson. If you experience any issues with this ATM going forward, please let us know immediately. You can email us directly ([email protected]) and we can have the ATM reviewed and make sure it's in good order. Thank you.
Bank teller provided disrespectful and rude customer service.
Excessive wait times at the bank drive-thru.
Customer waited longer than promised for notary service.
Bank provided incorrect routing information causing multiple failed wire transfer fees.
Business reply on Google
We would like to get additional information regrading the experience at the branch. Please reach out to us via email ([email protected]) and we can further look into this. Thank you.
Banker caused long wait and closed account without returning personal documents.
Business reply on Google
Zubeir, if we can help clarify any questions, please feel free to email us ([email protected]). Thank you.
Bank is withholding customer funds due to missing documentation.
Business reply on Google
We would be happy to answer any questions or concerns you may have regarding verification. Please email us ([email protected]) and we can further assist. Thank you.
Bank incorrectly flagged account for fraud and provided poor customer service.
Business reply on Google
Hello Mandi, we are saddened to hear about your experience at the branch, if you wish to further discuss this matter, please send us an email at [email protected]. Thank you
Bank failed to process a large deposit correctly
Business reply on Google
Hello Robert, we are saddened to hear about your experience at the branch, if you wish to further discuss this matter, please send us an email at [email protected]. Thank you
Management at this location is dismissive and unhelpful to customers.
Business reply on Google
Hey Bethany! Thank you, for your feedback. We are sorry to hear about your interactions and experience at this branch. If you could provide us additional information regarding your experience, please send us an email ([email protected]) and we can further look into this matter. Thank you.
Bank staff refused service and quoted excessive fees for wire transfers.
Customer experienced excessive wait times and unprofessional staff behavior.
Bank branch refused customer access to the restroom