total experiences
replied on google
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Staff failed to explain available notarization options for a document.
Bank accepted payment exceeding loan balance without providing payoff information
Business reply on Google
We deeply regret this experience. We want to reassure you that Huntington is always striving to provide the best customer service possible. Your feedback is valuable to us and is used to shape our future development plans. We appreciate your feedback. If you have any questions or require assistance, please contact us at [email protected].
The bank location fails to answer or return customer phone calls.
Business reply on Google
Hello Mimi, thank you for taking the time to share your experience. If you would like any assistance, we would be happy to assist you at 1-800-480-2265
ATM failed to deposit cash and bank refused to resolve issue
Business reply on Google
Hey Taylor. We can understand your frustration regarding this experience. If you need any assistance with the dispute process, please send us an email ([email protected]) and we would be happy to assist you with the next steps. Thank you.
Bank employee allegedly facilitated unauthorized withdrawals and check forgery.
inability to reach branch staff to schedule safe deposit box access
Bank refused to provide notary services for a customer.
Inconsistent information regarding appointment requirements for card suspension
inconsistent information provided by bank staff regarding check cashing